Human-change agents
Tuesday, April 15th, 2008Peter Drucker reveals great insight in Managing the Nonprofit Organization when he defines ‘non-profits.’
“And we now begin to realize what that “something” is. It is not that these institutions are “non-profit,” that is, that they are not businesses. It is also not that they are “non-governmental.” It is that they do something very different from either business or government. Business supplies, either goods or services. Government controls. A business has discharged its task when the customer buys the product, pays for it, and is satisfied with it. Government has discharged its function when its policies are effective. The “non-profit” institution neither supplies goods or services nor controls. Its “product” is neither a pair of shoes nor an effective regulation. Its product is a changed human being. The non-profit institutions are human-change agents. Their “product” is a cured patient, a child that learns, a young man or woman grown into a self-respecting adult: a changed human life altogether.”
Not only is the non-profit defined: “non-profit institutions are human-change agents,” but also business: “business has discharged its task when the customer buys the product, pays for it, and is satisfied with it,” and government: “government has discharged its function when its policies are effective.”
What are you doing to enhance the “human-change agents” in your sphere of influence?
